Technical Support Representative.

Technical Support Representative. Different languages required
Service Area: Inbound Operations
Hours: Full-time
Location: Belfast, Northern Ireland (the lowest cost of living in the UK

As an English and German, Danish or French speaking Technical Support Representative you will be a supporting customers through troubleshooting with peripherals, gaming & audio devices, web cameras, security systems and Harmony remotes.
This position offers a three week training program to ensure our successful candidate becomes a product specialist within their particular field of expertise.
As a Technical Support Representative you will be the first point of contact for both existing and new customers either by telephone or email. This will be a perfect opportunity to use your excellent customer service skills to ensure our customers are highly satisfied.
The successful candidate will be highly motivated, enthusiastic, target driven and fully focused on delivering results. Customer satisfaction, timely resolution and driving loyalty are at the heart of this role so you must be professional, confident, assertive and engaging when dealing with all potential and existing customers.

Essential skills: Fluency in written and spoken German, Danish or French
Fluent English
Excellent communication skills and telephone manner

We will highly value candidates with: Previous experience in a Customer Service Technical Support role
Experience in database customer management systems including excellent attention to detail when inputting and collating information
Experience of working to a high quality assurance standard within a target driven environment.

Total Reward package includes: Salary: GBP . yearly (GBP7. per hour plus opportunity to earn bonus of up to GBP per month depending on performance.
The employer also offers a relocation package that includes fly tickets (up to GBP ), nights hotel accommodation and transportation from the airport.
Continuous paid training on the latest technology
Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements
Private Pension and Life assurance
Childcare voucher scheme
On site canteen
Discounted SKY TV and local gym membership
days holiday entitlement extra entitlements
Free Parking, close proximity to city centre by bus or train
Potential for rapid advancement in many fields, and throughout countries!


ALMA VAR

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